Frequently Asked Questions
Everything you need to know about your TBCo shopping experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually arriving within 7-14 business days.
How do I initiate a return or exchange?
You can return any unworn, unwashed items within 30 days of delivery. Simply visit our Returns Portal with your order number and email address to generate a prepaid shipping label.
Where are your garments manufactured?
At TBCo, we prioritize ethical production. Our collections are manufactured in certified factories across Europe and Asia that adhere to strict fair labor practices and environmental standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my TBCo products?
To ensure longevity, we recommend following the specific care label on each garment. Generally, we advise washing in cold water and laying flat to dry to maintain fabric integrity.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your package's progress in real-time.